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Review: EgyptAir Business Class from Toronto to Cairo

Review: EgyptAir Business Class from Toronto to Cairo

I was on my way to Goa, India and in an attempt to avoid the hefty fuel surcharges by Air Canada when redeeming for a flight through Aeroplan, I decided to take Egypt Air and have a few stops along the way i.e. Cairo and Dubai.  This also helped me cross off visiting the Pyramids off my bucket list.  Later, I will also illustrate below how I booked my flights by redeeming Aeroplan miles.

At Pearson, the check-in process was quick and efficient at the dedicated Business class counter.  Initially, the check-in agent said my baggage would only be tagged only till Dubai.  When I persisted that this does not sound right given that I am flying on Star Alliance carriers, he continued to tap some keys and finally said its tagged all the way to Goa but he can only print boarding passes till Dubai.  This was fine as I wanted to exit the airports in both Cairo and Dubai during the layover and didn’t want to deal with the luggage at those airports.  I was advised that the flight was on time and that I could access the Maple Leaf lounge.

Later, I made my way to the gate and noticed that they had already started boarding.
There was a long line up, but fortunately, there was a separate lane for Business class passengers.
As I entered the aircraft, I was warmly greeted and the FA walked me to my seat.
She then offered to take my jacket and hang it in the closet.
The seat looked dated and there was a blanket and pillow on the seat.  There was no place to put the blanket and no storage space to put your things like phone, headphones, glasses etc.

Once, boarding was completed we were served hot towels.  Once these were cleared away, we were served a pre departure drink with a choice between guava or apple juice.  Note that Egypt Air is a dry airline so alcohol is not served on board.

The captain came on the PA to announce that the flight was delayed by 10 mins to offload a passenger.

Later the Amenity kit was handed out which was nothing worth writing about.  They also handed out stickers to affix to our headrests to indicate – Do not disturb, wake me for meals, duty free.
Shortly after take off, the main meal service started. The FA came around and opened our table trays and placed the table cloth and handed us menus. The lights were dimmed and the meal tray was presented with the starters.
When we were in the midst of starters, they went around with the bread basket. Once we were done with the started we were served the main course,
After the main, the FA asked if there was anything else we wanted.  I found it odd that we had to specifically ask for dessert in addition to tea or coffee.
Once the main meal service was completed, the cabin was dimmed and most of the passengers went to sleep.

I had a brief look at the offerings on the In Flight entertainment system, but didn’t find anything interesting, plus I wanted to get in some sleep as I had a busy full day ahead once I landed in Cairo in the morning.

I then settled in to sleep and was surprised to find the seats were lie-flat.  I was later awakened when there was a lot of activity as I realized that we were about 90 minutes to land and they were getting ready for the breakfast service.

The FAs came around again and opened our table trays and placed the table cloth.  The main tray was presented and we were asked for our choice of beverages.
Instead of an omlette, I selected the local Egyptian dish of chick peas and mince meat which was quite good
Overall, it was a pretty simple flight and not something where I would pay the cash fare for the value you get is not worth it.

What I liked was
– On time performance
– Friendly crew but not very attentive and do not anticipate needs
– Decent food

What I didnt like was
– 2-2-2 seating so not all seats have aisle access
– Old and dated seats
– Only 1 USB port
– No proper place to store phone
– Seat belt buckle is on right side and cannot rest arm comfortably
– Seat belt when un-done gets stuck in sides of seat

Finally, here is how I booked the flights, but first let me show you the difference in fuel surcharges.

If I were to fly on Air Canada from Toronto to Mumbai and then on Air India from Mumbai to Goa, I would have to spend $709.16 in taxes, fees and surcharges in addition to 75,000 Aeroplan Miles.
However, knowing that Aeroplan allows a stopover of upto 24hours less a minute, I did a search on Aeroplan for flight availability on Egypt Air from Toronto to Cairo, Cairo to Dubai and then on Air India for Dubai to Goa.  I wanted a layover in Cairo and another in Dubai.  Now, note that this itinerary cannot be booked online* and I had to call in to do this over the phone, this incurring an additional cost of $30 + taxes.  The total cost for this flight was $105.06 (including the phone booking fee) plus 75,000 Aeroplan Miles – a saving of $604.10.

(*Since I booked this, with the new reservations system in place there are reports that some Aeroplan agents cannot piece together segments but YMMV)
Heres looking forward to positive changes to Aeroplan this year.

Happy Travels.

Written by Dominic Fernandes  aka  CanadaPointsGuy
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Written by CanadaPointsGuy - January 22, 2020 - 9187 Views
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